Xerox call center employee (and others) take benefits from others

One mom expecting unpaid benefits never got them, instead the call center employee that took care of her call re-routed the benefits to herself.  Sounds like there was a small gang of them doing this at a given Xerox call center.

http://www.ksat.com/content/pns/ksat/news/2015/01/07/victim-hopes-child-support-theft-suspects–learn-a-lesson-.html

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