OK now I see why Xerox is playing games

Now I see where yesterday’s marketing article from Xerox is about.  Its more about “games” to teach call center folks to do their job.

http://www.menafn.com/efe96e74-a7ed-4fe5-a5f4-71070fcb1366/Xerox-Scientists-Use-Avatars-Games-to-Improve-Customer-Service?src=main