Interesting article. Basically Xerox expects its services arm, especially in the government/healthcare bit to grow like crazy. This is mostly in the call center and support roles. Sometimes I wonder if Xerox bought ACS to get into services, or ACS pushed to be aquired to get Xerox’s name….
http://wrd.mydigitalfc.com/news/xerox-expects-double-business-next-2-years-268